How long will you stay with us on our wedding day?
For as long as you want us to. We'll be with both of you during your preparations and will stay through to the end of the day, although often it make sense for us to capture your first dance and then leave you to enjoy the rest of your evening celebrations.

How many photographs will you take?
We have no fixed number, but will often take 600+ photographs at a wedding. We are very tough on ourselves and will edit hard afterwards, throwing away images that have caught blinks, unflattering expressions etc. This will leave between 200 - 300 images, and these are seen by yourselves at your private viewing.

Do you take formal groups as well as candid photos?
Yes, and as quickly as possible! We like to limit group photographs to a maximum of 20 minutes and will work to a prearranged list. We will ask your ushers to help gather the necessary guests and the more organised you are about this, the quicker it will be.

How many photographs make a great album?
Most clients will choose between 100 and 190 pictures in their album. There is no limit however.

Extra prints seem expensive?
The time, care, and meticulous attention to detail that ensures you and your guests look fantastic is immense. There is truth in the saying “you get what you pay for!”

How much digital manipulation goes into our pictures?
Every image is assessed for colour and tone. Most images are then ‘tidied’ to some extent before black & white or spot colour options are created.

Is there an extra charge for this service?
Some editing is carried out on a complimentary basis. However if you require additional editing to enhance reality we make a one-off charge of £200.00 on top of the package price. We can reduce lines, blemishes on skin or even whiten teeth on some of the pictures.

How do we see our photographs?
We'll invite you to our studio in Stourport-on-Severn and project your images with some music to give you a truly memorable experience. Over the course of the session you will select the pictures for your album. It is great fun and not as hard as most people think. A range of other products including parents albums and framed pictures are also available. After you have had your private viewing, your images will then be uploaded to our web site where family and other guests will be able to view them and order prints.

When will our pictures go on to the internet?
Normally within two working days of you seeing the images. If you do not want your images to be made public they can be uploaded to a unique internet location without links, and you can be sent your own URL. The other option is not to have them uploaded at all.

How long will our album take to arrive?
Within a few days of your viewing we will design a layout for your album. Once you have agreed this design, it can take up to six weeks before you receive your album. Your album will be hand made to your specification in Australia.

How will we get our album?
You are welcome to collect your album if you happen to be near the Stourport area, or we can courier it to you ‘at cost’.

What will the quality be like when I make my own prints from the digital files?
All files will be colour corrected and edited prior to despatch to yourselves. The quality & colour of prints however will be out of our hands and we cannot offer any guarantees regarding this. We will offer recommendations for printing services that we believe offer the best quality.

What happens if I want a reprint from you, several years from now?
You contact us and we will organise it. Your images will be kept indefinitely, and copies of those files will be kept at a separate location in case of fire or theft.

If our album gets damaged by a flood or fire, can it be replaced?
Yes. We keep accurate records of all orders and album layouts. We do however recommend that you have your wedding album and photographs insured on your home contents policy.

How do we book you?
We will arrange a date to meet with you first - it’s essential that we all like each other and know that we’ll get on well on your wedding day! Please give us a ring or email us and we’ll organise this. Once a meeting has been booked we will hold your wedding date for you on payment of a £500 deposit. The balance of the payment is due 1 month before your wedding date.